ISRM Operations Certificate

An introductory qualification designed for front-line staff, including sport and recreation assistants, leisure attendants, etc., working in a range of sport and recreation facilities. It provides essential background knowledge in a wide range of subjects. It is also the initial qualification to assist those keen to progress their careers onto higher levels.

It is a 10 unit qualification as follows:

Part 1:
Unit 1 - Health and Safety
Unit 2 - Working with People
Unit 3 - Customer Service
Unit 4 - Facility Preparation and Cleanliness
Unit 5 - Child Protection and Disability Awareness

Part 2:
Unit 6 - Sports Hall Operations
Unit 7 - Swimming Pool Operations
Unit 8 - Health and Exercise Participation
Unit 9 - Reception Skills
Unit 10 - Administration and Written Communication

Short courses can be arranged by contacting Irene Wright on irene@isrm.co.uk. A distance learning option is also available for individual candidates through ICS by contacting www.icslearn.co.uk.