ISRM Supervisory Management Certificate

What is it?

The role of the supervisor is crucial to the provision of good customer service in all organisations. Supervisors are responsible for the day-to-day performance of other staff, the well-being and safety of customers and staff, as well as the day-to-day operation of the building. This requires a range of skills, knowledge and confidence, combined with experience. ISRM recognises the importance of this role and has specifically developed this qualification to address the needs of existing and aspiring supervisors.

Who is it for?

The ISRM Supervisory Management Certificate will be of interest to:

Individuals currently undertaking a supervisory role who would like to have their knowledge and experience recognized by a formal qualification.
Individuals who are aspiring to supervisory management roles in sport and recreation facilities and services, who need to extend their knowledge and develop the relevant skills.
Employers looking for the ideal training solution for employees working at this level.

This qualification is the second step on the pathway of ISRM qualifications and, when linked to industry experience, can lead to membership of the Institute. Successful candidates can apply for Associate Membership of ISRM and use the designatory letters A.Inst.SRM.

What does it involve?

The certificate is made up of the following three modules:

Module 1: Sports services operations
Module 2: Employment practice
Module 3: Finance and administration

Candidates receive a comprehensive set of course materials for each module which, when supplemented by their own notes, builds into an invaluable reference document for use throughout their careers. The content of each module is the most vocationally relevant for supervisors in the industry today and has been designed to enable successful progression on to higher level ISRM qualifications, supporting the Institute's belief in continuing professional development.

Any number of modules may be taken in a year and each module is assessed at the completion of the course by a combination of coursework and a post-course, work based assignment. To gain the full qualification candidates must pass all three modules, however each module is individually certified enabling candidates to enter the programme, progress at their own pace and if necessary leave at any stage with some certificate of achievement.

How and where can I take this qualification?

The certificate can be undertaken in the following ways:

As part of a full time course of study at an ISRM approved college.
As a part-time course of study on a day release basis at an ISRM approved college.
As part of an ongoing programme of individual modules offered by ISRM approved trainers.
As part of an in-house training programme.

Click here for details of current course providers

In recognition of the knowledge and skills already gained by some candidates as part of other courses of study, the Institute has compiled an exemption list which may offer relief from some modules. However, no exemption can be granted for the sports services operations module and all candidates must successfully complete this module which underpins the whole qualification.

How can I find out more?

To find out more about the ISRM Supervisory Management Certificate call 01509 226476 or email trish@isrm.co.uk