The Institute of Sport and Recreation Management
Overseas courses in the Middle East
ISRM INTRODUCTION
The ISRM would like to introduce you to PRM International, we have recently reached an agreement whereby we have agreed an exclusive arrangement for PRM to deliver ISRM training courses (Including the Sport & Recreation Operators certificate & the Supervisory Management Certificate ) in the United Arab Emirates. We are confident that the high standards of delivery of these courses in the UK will be equalled by Heike and her team.
NB PRM are also available to deliver courses across the rest of the Middle East although this agreement is not an exclusive one and we welcome approaches from other training providers in these areas.
Please contact PRM International Directly for enquiries about ISRM courses in the UAE.
PRM INTERNATIONAL - COMPANY INTRODUCTION
PRM International, is a member of the Page Group of companies, one of the United Kingdom’s leading independent international investigation and risk management consultancies. For more than 20 years Page Group companies have provided international clients in both the private and public sectors with specialist security advice and comprehensive solutions to successfully manage their risk exposure. With a network of highly trained associates positioned strategically around the region, Dubai based PRM International is ideally located and staffed to respond promptly to our customers risk management requirements in the Middle East, Southern and Central Asia and the African continent. Our team consists of seasoned professionals drawn from backgrounds in law enforcement and security services, together with leading specialist private sector consultants.
As a company we take great pride in the fact that 100% of our business is generated through either, long standing relationships with our clients, or confidential referrals.
Our aim at PRM is to add value to our clients operations by delivering high-quality cost effective risk management solutions that positively support their business objectives.
PRM TRAINING DIVISION
PRM’s Training Division was founded in recognition of the need for professional Health & Safety Training within the UAE. We represent both St John Ambulance and the Royal Life Saving Society in the UAE and deliver all our training to international standards. The team of experienced training professionals are able to adapt the training to meet the specialised needs of the multi-cultural environment and varying levels of education. The Training Division’s ambition is to provide clients with excellent service and high quality training, where the students gain essential life saving skills and knowledge in a comfortable and enjoyable environment.
THE TEAM
Heike Glassner – PRM Training Manager, Trainer/Assessor
Heike started her career as a police investigator in Berlin, Germany. During this time she was involved in providing voluntary services for the German Life Saving Society (DLRG), where, being responsible for rescue diver training and salvage operations, she gained several qualifications in the water safety and first aid. In addition to being an International Life Saving Instructor, Heike is a qualified Royal Life Saving Society (RLSS) UK Beach and Pool Lifeguard Trainer/Assessor and a St. John Ambulance Trainer/Assessor. She has also holds Diploma in Tourism and Sport Management.
Heike has spent eight years in the Middle East working in the leisure and tourism and training industry, gaining valuable experience of diverse cultures. She worked for more than
four years with FAST Consultants as a Senior Trainer before joining PRM International to head the training division. Her dynamic personality combined with her wide range of experience and enthusiasm always reflects in her training sessions.
Fran Cole – Administration and Training Development Manager, Trainer/Assessor
Fran spent six years in Thailand working for the Department for International Development at the British Embassy before coming to the UAE in 2002. While in Dubai she worked for almost 3 years with FAST Consultants as office manager and trainer before joining PRM International. Holding various training qualifications she is a fully qualified RLSS Pool Lifeguard Trainer/Assessors as well as a St. John Ambulance First Aid Trainer/Assessor. She is currently in the process of gaining the Chartered Institute of Personnel and Development (CIPD) Certificate in Training Practice, which enables her to offer various consultancy services in the training field.
Fran has a friendly and outgoing personality that ensures students enjoy her training. With her professionalism and experience, as Administration and Training Development Manager she adds great value to PRM International Training Division.
Judith Ross – Trainer/Assessor
Judith has been a First Aid trainer since 1994, initially working for St John Ambulance Association in England where she taught a range of courses including First Aid at Work to people from various industries and backgrounds. She has subsequently taught in Brunei and the UAE, where clients have come from various educational, linguistic and cultural backgrounds.
Prior to commencing First Aid training, Judith was a volunteer member of the St John Ambulance brigade, during which time she carried out First Aid duties and continual training in the different aspects of the field. Judith has also worked with children at various levels, as a registered child minder, in the youth sections of SJA, and with gym clubs and toddler groups. With her wide experience of working environments such as offices, docks, laboratories, Library and English Language classroom and her Diploma in Teaching English as a Foreign Language Judith adds great depth to the Training Division.
Sharon Crowther – Trainer/Assessor
Sharon is a qualified RLSS UK Pool Lifeguard Trainer/Assessor and a St. John Ambulance First Aid Trainer/Assessor. She has been involved in training for over 20 years, as a Diving Instructor for the British Sub-Aqua Club / CMAS and for 11 years as an Assistant Director for the British Council in Tanzania, where she managed training projects and courses on behalf of the British Council and Department for International Development. Previous work experience was in the food industry, the engineering industry and in the service-providing sector. Originally from the United Kingdom, she has lived in Tanzania, South Africa and Dubai. Sharon has always been involved in water-related activities and her passion for the sea extends to sailing, kayaking and diving. Her enthusiastic and easy-going personality, coupled with experience of cultural diversity, enables people to feel at ease on her training courses
COURSE OVERVIEW
FIRST AID COURSES
Delivered under license - St John Ambulance London, England
| Course | Duration |
| Emergency Life Support (ELS) Basic First Aid including CPR skills (can be for Children & Infants or Adult) |
4 hours (1/2 day) |
| Emergency Life Support - All age groups (ELS –all ages) Basic First Aid including CPR skills for Children, Infants an Adults |
6 hours |
| Basic First Aid Follow-up to the Lifesaver course covering First Aid for day-to-day accidents. This can be combined with the ELS course to give a 1-day course. |
4 hours (1/2 day) |
| Basic First Aid Plus More comprehensive general first aid course. Does not include CPR |
8hours (1day) |
| Emergency Life Support (ELS) and Basic First Aid combined Combines both above courses and you save money and time. Available for adults or children & infants |
6 hours |
| Family First Aid Provides the skills to deal with injuries and health conditions that could occur to any family member. Does not include CPR. |
6 hours |
| Activity First Aid Provides First Aid skills to deal with injuries and health conditions that could occur to during outdoor activities, includes CPR. |
16 hours (2 days) |
| Total First Aid Covers all the first aid elements of First Aid at Work, but not the UK legislation elements. |
21 hours (3 days) |
| Emergency Aid Ideal as refresher course or to learn CPR skills for adults. It allows choosing additional subjects. |
4 hours (1/2 day) |
| Emergency Aid For Appointed Persons Qualification for nominated First Aiders at smaller work places or to support First Aid at Work qualified persons |
7 hours (1 day) |
| First Aid at Work Comprehensive First Aid course for nominated First Aiders at the workplace |
24 hours (4 days) |
| First Aid At Work Re-qualification Renewal of valid First Aid at Work qualification |
16 hours (2 days) |
| Skills Update Revision and update of First Aid skills for First Aid at Work qualified persons to remain prepared for an emergency |
7 hours (1 day) |
| Incident Training Day A practical day to test preparedness of first aid teams in a workplace. The reaction of the first aiders to a staged incident will be evaluated, skills and knowledge revised and/or updated. |
8 hours (1 day) |
| Early Years First Aid Course for nursery workers, childminders, nannies, playgroup leaders or anyone working – or training to work- with young children. |
12 hours (2days) |
| Emergency Aid in Schools Basic First Aid skills for teachers and school ancillary staff |
4 hours (1/2 day) |
| Appointed Persons for Schools Course for nominated First Aiders at schools |
8 hours (1day) |
| Sports Injuries Course for people working within a sporting or “outward bound” environment, such as sport centre staff and guides |
8 hours (1day) |
SPECIALIST FIRST AID COURSES
| Course | Duration |
| Spinal Injury Management (Land) Teaches First Aiders how to deal with spinal injuries, how to apply a stiff-neck collar and a spine board |
4 hours (1/2 day) |
| Extended Life Support Automated External Defibrillation (AED) Trains First Aiders how to use an AED safely onsite. |
4 hours (1/2 day) |
| Extended Life Support Airway Management & Oxygen Administration Trains First Aiders how to use a suction pump for clearing airways and the administration of oxygen using a pocket mask. |
4 hours (1/2 day) |
| Resuscitator User Trains First Aiders how to use a resuscitator (resuscitation bag). |
3 hours (1/2 day) |
WATER SAFETY COURSES
Delivered under license – Royal Life Saving Society UK
| Course | Duration |
| National Pool Lifeguard Qualification (NPLQ) International recognised qualification for pool lifeguards |
6 days |
| National Beach Lifeguard Qualification (NBLQ) International recognised qualification for beach lifeguards |
6 days |
| National Rescue Award for Swimming Teachers and Coaches (NRASTC) International recognised rescue qualification for those supervising programmed swimming. Ideal for swimming teachers and coaches. |
3 days |
| Emergency Response (Swimming Pool) Basic Rescue and First Aid Skills for pool attendants or those working at small, shallow pools |
3 days |
| Aquatic Spinal Injury Management Specific skills and knowledge to rescue spinal injuries from the water and to treat them correctly, including application of spine board |
6 hours (1 day) |
| Lifesaver 1, 2 and 3 Courses to train water rescue skills and knowledge for anyone. |
Each course 2 x ½ day |
OTHER WATER SAFETY COURSES
| Course | Duration |
| Pool Safety Course Basic safety and CPR skills for people that work in a pool environment. |
8 hours (1 day) |
| Pool Lifeguard Supervisor For recreation managers and team leader responsible for a pool lifeguard operation but do not need a pool lifeguard qualification |
1 day |
| Beach lifeguard Supervisor For recreation managers and team leader responsible for a beach lifeguard operation but do not need a beach lifeguard qualification |
1 day |
FIRE SAFETY COURSES
| Course | Duration |
| Fire Emergency Response Basic skills to learn how to react in a case of fire |
2 hours |
| Fire Awareness Teaches fire prevention, fire emergency procedures and when to use which type of fire extinguisher. The skills will be applied to the work place. |
4 hours (1/2 day) |
| Fire Warden Teaches skills and knowledge to become a fire warden. Includes Fire awareness topics plus fire risk assessments and how to reduce risks of fire. |
8 hours (1 day) |
OTHER SERVICES & COURSES
| First Aid risk assessment - This risk assessment establishes the likelihood of accidents/injuries occurring in your work place or facility. Includes written report with recommendations on how to improve the situation. |
| Pool and/or Beach risk assessment - This risk assessment establishes the likelihood of accidents/injuries occurring at your pool/beach facility. Includes a written report with recommendations how to improve the situation. |
| Pool and/or Beach Safety Operating Procedures Plan - This plan defines the tasks of your daily operation at the pool/beach to ensure consistency and quality standards are obtained and met. |
| Pool and/or Beach Emergency Action Plan - This plan defines the course of action to take in case of various emergencies at the pool/beach, ensuring that everybody knows what he has to do in case of an accident. |
| ISRM Supervisory Management Certificate – In this vocational qualification from ISRM UK sstudents will gain essential skills and knowledge to develop their role as supervisor/manager in the operation of a health club, sport or leisure facility and how to manage effectively and safely. |
RISK MANAGEMENT SERVICES
Provided by PRM International’s highly trained specialist consultants
|
Commercial Investigations Financial and non-financial investigations all over the world, ranging from multi-jurisdictional fraud, through piracy, counterfeiting and parallel trading |
| Research & Analysis Political, financial, competitor and business analysis as well as research in litigation, joint venture, supplier/vendor and more. |
| Security Services Security risk and threat assessments, protection programmes, IT security, security programme development, compliance and best practise auditing etc. |
| Crisis Management Crisis management organisational development and manuals, business continuity planning, crisis management team tactical support, desk-top and real time simulation exercises |
CONTACT US
Heike Glassner
Training Manager
PRM International
PO Box 75816
Dubai / UAE
Tel.: +91 4 3216944
Fax: +971 4 3216955
email: glassner@prminternational.ae
Heike Glassner MD of PRM Training was interviewed recently by 'The Leisure Manager' a Middle East based magazine for Sports Professionals. Click here to see what she said about PRM's relationship with ISRM and the roll out of their new qualifications.
