Supervisory Management Certificate

Note To Trainers/Course Organisers

If you would like to improve the awareness and take-up of your course, the ISRM can offer you a ‘Click for details’ button next to your advert, this link will take prospective participants through to an advert for your course. The advert will need to contain an ISRM logo, available by request for all trainers and will need to promote ISRM courses only. There is a small charge for this service.
If you would like to take advantage of this promotional opportunity please call Irene Wright on 01509 226477 with any queries, or email through your advert to Irene@isrm.co.uk

In addition to courses of study leading to membership at full and diploma level, the Institute also has a comprehensive vocationally based short course training programme aimed at improving the skills of all levels of staff in the sport and recreation industry. The linking together of certain of these modular courses, together with appropriate experience, can qualify students for association membership of the Institute. The qualifications obtained through taking ISRM courses are approved by the Secretary of State for Education as Vocational Qualifications under Section 3 of the Further and Higher Education Act 1992. Should you wish to receive any further information on any of the courses listed below, then please contact the person shown.

Distance Learning

Alternative there is now an opportunity to undertake the Supervisory Management Certificate by distance learning through the National Extension College (NEC). For further information please call the NEC on 0800 3892839.

Supervisory Management Certificate

The role of the supervisor is crucial to the provision of good customer service in all organisations. Supervisors are responsible for the day-to-day performance of other staff, the well-being and safety of customers and staff, as well as the day-to-day operation of the building. This requires a range of skills, knowledge and confidence, combined with experience. ISRM recognises the importance of this role and has specifically developed this qualification to address the needs of existing and aspiring supervisors.

Unit 1: Employment practice in sport and recreation

The aim of this unit is to prepare the supervisor in the role of assisting the organisation in the process of human resource management, including the technical aspects of organisational human resource needs, recruitment and the selection process. Further, it explores the underlying principles of effectively motivating and managing staff.

2008
11-19 Sep	Rhyl	Mark Hughes	01745 352900
15-18 Sep	Stevenage	Sharon Hunter	01438 242636
14-22 Oct	Birmingham	P&P Associates	08700 772637
20 Nov-5 Dec	Royal Leamington spa	Mike Shuff	07710 206945

Unit 2: Finance and administration of sport and recreation

The aim of this unit is to provide the knowledge and understanding of the structure of sport and recreation, and of the key principles underlying effective and efficient administration of the service. Customer services, marketing, contract law and financial management are included. It also prepares the supervisor to undertake formal systems to control resources, both goods and finance.

2008
18-19 Sep	Rhyl	Mark Hughes	01745 352900
23-25 Sep	Nottingham	Dave Lawson	01159 152791
2-10 Oct	Rhyl	Mark Hughes	01745 352900
27-30 Oct	Dorset	Michelle Goodman	01929 556454
10-13 Nov	Stevenage	Sharon Hunter	01438 242636
18-26 Nov	Birmingham	P&P Associates	07800 772637
2009
8-23 Jan	Royal Leamington Spa	Mike Shuff	07710 206945

Unit 3: Sports services operations

The aim of this unit is to provide the knowledge of the role of the supervisor in providing, operating and promoting facilities safely and efficiently. It establishes the importance of providing a safe and attractive environment with programmes and services responsive to customer needs.

2008
16-24 Sep	Birmingham	P&P Associates	08700 772637
2-15 Oct	Royal Leamington spa	ITAL	07917 703475
6-14 Nov	Rhyl	Mark Hughes	01745 352900
2009
14-17 Apr	Dorset	Michelle Goodman	01929 556454